Request For Proposal

RFP PS20200749 - PROVISION OF A MOBILE PRE-ORDERING SOLUTION

LAST UPDATED:

 

Addendum

No updates

Amendment

June 29, 2020

Questions & Answers

No updates

CONTACT

All enquiries regarding the RFP must be addressed to:
Diana Chan, Contracting Specialist

Email: diana.chan@vancouver.ca

All enquiries must be made in writing and are to be directed only to the above contact person. In-person or telephone enquiries are not permitted. Any communication from potential Proponents to City staff other than the contact person regarding the content of this RFP may lead to disqualification of the Proponent from this RFP process, at the City’s sole discretion.

PHONE NUMBER

N/A

FAX NUMBER

N/A

ENQUIRIES

diana.chan@vancouver.ca

[Please specify proposal document number, proposal title and purchasing agent's name when sending email.]

Questions will be accepted, and answers posted, ONLY IF they are submitted in writing five working days prior to the bid closing date

CLOSING DATE & TIME

3:00:00 pm (Local Vancouver Time), Tuesday, July 14, 2020

3:00:00 pm (Local Vancouver Time), Tuesday, July 21, 2020

All references to time in the RFP are references to the time in the City of Vancouver, as indicated in the electronic timestamp the Proposal receives upon delivery to the email address specified herein, which is in turn synchronized to Network Time Protocol (NTP) provided by the National Research Council of Canada adjusted to local Pacific Time Zone.

CLOSING LOCATION

SUBMISSION OF PROPOSALS

Proposals must be received by the City on or before the time and date specified in the bottom row of the table in Section 2.1 above (the “Closing Time”).

Each Proponent should submit its Proposal by email in accordance with the following:

Subject of the file to be: PS20200749 - RFP - Provision of a Mobile Pre-Ordering Solution - Vendor name.

Document format for submissions:
-RFP Part C in PDF format – 1 combined PDF file,
-Appendix 3 (pricing tab) in Excel format, and;
-Any other attachments if necessary

Zip the files to reduce the size or email separately if needed.

Send your submissions to Bids@vancouver.ca do not deliver a physical copy to the City of Vancouver.

Submitting the files via Drop box, FTP, or similar programs, is not acceptable.

Do not submit by fax.

To be considered by the City, a Proposal must be submitted in the form set out in Part C (the “Form of Proposal”), completed and duly executed by the relevant Proponent.

Proposals received after the closing time may be returned unopened.

Faxed proposals will not be accepted.

Please visit our Bidding Procedures page for additional information.

General Description of Requirement

Vancouver Civic Theatres (“VCT”) provides its patrons with food and beverage options prior to shows and during intermission. In January 2020, VCT implemented a Point-of-Sale (“POS”) solution provided by Volante Systems to its four theaters: Queen Elizabeth Theater (“QET”), Orpheum Theater, Playhouse Theater and The Annex. The POS solution is deployed to 41 stations.

VCT now requires a mobile pre-ordering solution which has proven and demonstrated ability to integrate with its current POS solution.

The Vancouver Board of Parks & Recreation (“VPB”) is in a process of implementing the POS solution provided by Volante Systems to their concession stores at up to 15 different locations, and may implement the mobile pre-ordering solution selected by VCT, depending on budget approval.

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Information Meeting

No information meeting at this time.

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Downloading the Document

Proponents must not electronically alter any portion of downloaded documents with the exception of adding the information requested. To do so will invalidate your bid.

Download

Description

PROVISION OF A MOBILE PRE-ORDERING SOLUTION

 

User Journey

Requirements

 

PCI Service Provider Responsibility Matrix

 


 

Appendix 3 - Commercial Proposal


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Amendment

Amendment No. 1 PDF 47 KB

 

This Amendment No. 1 to RFP PS20200749 affects Part A – Information and Instructions, Section 2.0 Key Dates.

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Addendum

No addendum at this time.

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Questions and Answers

No questions and answers at this time.

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