Request For Proposal

RFP PS20200549 - PROVISION OF TRAVEL AGENCY SERVICES AND A TRAVEL & EXPENSES MANAGEMENT SOLUTION

LAST UPDATED:

 

Addendum

No updates

Amendment

September 8, 2020

Questions & Answers

September 11, 2020

CONTACT

All enquiries regarding the RFP must be addressed to:
Diana Chan, Contracting Specialist

Email: diana.chan@vancouver.ca
All enquiries must be made in writing and are to be directed only to the above contact person. In-person or telephone enquiries are not permitted. Any communication from potential Proponents to City staff other than the contact person regarding the content of this RFP may lead to disqualification of the Proponent from this RFP process, at the City’s sole discretion.

PHONE NUMBER

N/A

FAX NUMBER

N/A

ENQUIRIES

diana.chan@vancouver.ca

[Please specify proposal document number, proposal title and purchasing agent's name when sending email.]

Questions will be accepted, and answers posted, ONLY IF they are submitted in writing five working days prior to the bid closing date

CLOSING DATE & TIME

3:00:00 pm (Local Vancouver Time), Thursday, September 17, 2020
3:00:00 pm (Local Vancouver Time), Thursday, September 24, 2020

All references to time in the RFP are references to the time in the City of Vancouver, as indicated in the electronic timestamp the Proposal receives upon delivery to the email address specified herein, which is in turn synchronized to Network Time Protocol (NTP) provided by the National Research Council of Canada adjusted to local Pacific Time Zone.

CLOSING LOCATION

SUBMISSION OF PROPOSALS
Proposals must be received on or before the time and date specified in the bottom row of the table in Section 2.1 above (the “Closing Time”).

Each Proponent should submit its Proposal by email in accordance with the following:

Subject of the file to be: PS20200549 - RFP - Provision of Travel Agency Services and a Travel & Expenses Management Solution - Vendor name.

Document format for submissions:
-RFP Part C in PDF format – 1 combined PDF file,
-Appendix 3 (pricing tab) in Excel format, and;

Zip the files to reduce the size or email separately if needed.

Send your submissions to Bids@vancouver.ca do not deliver a physical copy to the City of Vancouver.

Submitting the files via Drop box, FTP, or similar programs, is not acceptable.

Do not fax.

To be considered by the City, a Proposal must be submitted in the form set out in Part C (the “Form of Proposal”), completed and duly executed by the relevant Proponent.

Proposals received after the closing time may be returned unopened.

Faxed proposals will not be accepted.

Please visit our Bidding Procedures page for additional information.

General Description of Requirement

The City of Vancouver, Vancouver Public Library, and Vancouver Police Board (collectively, “the City”), require efficient and modern Travel Agency Services and a Travel & Expenses Management Solution that is, preferably, delivered via a software-as-a-service (“SaaS”) model. The successful service provider(s) will supply, deliver, implement, and support a new solution that satisfies all travel agency services and travel & expenses management requirements, to enable the City’s stakeholder departments to reduce travel costs, increase productivity, improve visibility, and enhance internal controls and reporting systems. The City prefers a single service provider that meets both travel agency services and travel & expenses management requirements, but will consider a best-in-class travel agency services provider and a separate best-in-class provider of a travel & expenses management solution, if both solutions can be integrated.

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Information Meeting

No information meeting at this time.

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Downloading the Document

Proponents must not electronically alter any portion of downloaded documents with the exception of adding the information requested. To do so will invalidate your bid.

Download

Description

PROVISION OF TRAVEL AGENCY SERVICES AND A TRAVEL & EXPENSES MANAGEMENT SOLUTION

 

Travel Agency Services - Questions for Proponents

 

 

 

Travel and Expenses Management - Questions for Proponents

 

 

 

Technical Requirements - Questions for Proponents

 

 


Appendix 3 - Commercial Proposal

 

 

 

PART C - Form of Proposal



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Amendment

Amendment 1 PDF 22 KB

Part A – Information and Instructions, Section 2.0 Key Dates

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Addendum

No addendum at this time.

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Questions and Answers

Q&A 1 PDF 23 KB

Q&A 2 PDF 56 KB

Q&A 3 PDF 46 KB

 

ISSUED SEPTEMBER 8, 2020

ISSUED SEPTEMBER 9, 2020

ISSUED SEPTEMBER 11, 2020

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