Request For Proposal
RFP PS20190222 - PROVISION OF AN INTEGRATED REVENUE SERVICES SYSTEM
CONTACT
All enquiries regarding the RFP must be addressed to:
Diana Chan, Contracting Specialist
Email: diana.chan@vancouver.ca
All enquiries must be made in writing. In-person or telephone enquiries are not permitted.
PHONE NUMBER
604.871.6818
FAX NUMBER
604.873.7057
ENQUIRIES
[Please specify proposal document number, proposal title and purchasing agent's name when sending email.]
Questions will be accepted, and answers posted, ONLY IF they are submitted in writing five working days prior to the bid closing date
CLOSING DATE & TIME
3:00:00 pm (Local Vancouver Time), Friday, April 12, 2019
3:00:00 pm (Local Vancouver Time), Thursday, April 18, 2019
CLOSING LOCATION
SUBMISSION OF PROPOSALS
Proponents should submit their Proposals on or before the time and date specified in the bottom row of the table in Section 2.1 above (the “Closing Time”).
Each Proponent should submit its Proposal by email in accordance with the following:
• Subject of the file to be: PS20190222 – Provision of an Integrated Revenue Services System – Vendor name.
• Document format for submissions:
o RFP Part C in PDF format – 1 combined PDF file,
o Appendix 3 (pricing tab) in Excel format, and;
Any other attachments if necessary
• Zip the files to reduce the size or email separately if needed.
• Send your submissions to Bids@vancouver.ca; do not deliver a physical copy to the City of Vancouver. Do not email directly to the Contact Person.
• If you did not receive an automated email within few minutes, check your junk folder first, and then contact Purchasing@vancouver.ca.
• Submitting the files via Drop box, FTP, or similar programs, is not acceptable.
To be considered by the City, a Proposal must be submitted in the form set out in Part C (the “Form of Proposal”), completed and duly executed by the relevant Proponent.
Amendments to a Proposal may be submitted via the same methods, at any time prior to the Closing Time.
Proposals are revocable and may be withdrawn at any time before or after the Closing Time.
Proposals received after the closing time may be returned unopened.
Faxed proposals will not be accepted.
Please visit our Bidding Procedures page for additional information.
General Description of Requirement
The City currently utilizes an integrated revenue services system that: opens, sorts, and routes physical mail; processes customer remittances; and images, indexes and archives checks, billing stubs, other documents. The application software and hardware in use to support this key business function is at end-of-life, and needs to be replaced with minimal impact to current business practices and processes.
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Information Meeting
No information meeting at this time.
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Downloading the Document
Proponents must not electronically alter any portion of downloaded documents with the exception of adding the information requested. To do so will invalidate your bid.
Download
Description
687 KBPROVISION OF AN INTEGRATED REVENUE SERVICES SYSTEM
Requirements
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Amendment
Amendment No. 1 
25 KB
This Amendment No. 1 to RFP PS20190222 affects Part A – Information and Instructions, Section 2.1
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Addendum
No addendum at this time.
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Questions and Answers
Q&A No.1 49 KB
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