Request For Proposal

RFP PS20190222 - PROVISION OF AN INTEGRATED REVENUE SERVICES SYSTEM

LAST UPDATED:

 

Addendum

No updates

Amendment

April 9, 2019

Questions & Answers

April 9, 2019

CONTACT

All enquiries regarding the RFP must be addressed to:

Diana Chan, Contracting Specialist

Email: diana.chan@vancouver.ca

All enquiries must be made in writing. In-person or telephone enquiries are not permitted.

PHONE NUMBER

604.871.6818

FAX NUMBER

604.873.7057

ENQUIRIES

purchasing@vancouver.ca

[Please specify proposal document number, proposal title and purchasing agent's name when sending email.]

Questions will be accepted, and answers posted, ONLY IF they are submitted in writing five working days prior to the bid closing date

CLOSING DATE & TIME

3:00:00 pm (Local Vancouver Time), Friday, April 12, 2019
3:00:00 pm (Local Vancouver Time), Thursday, April 18, 2019

CLOSING LOCATION

SUBMISSION OF PROPOSALS

Proponents should submit their Proposals on or before the time and date specified in the bottom row of the table in Section 2.1 above (the “Closing Time”).

Each Proponent should submit its Proposal by email in accordance with the following:

• Subject of the file to be: PS20190222 – Provision of an Integrated Revenue Services System – Vendor name.

• Document format for submissions:

o RFP Part C in PDF format – 1 combined PDF file,

o Appendix 3 (pricing tab) in Excel format, and;

Any other attachments if necessary

• Zip the files to reduce the size or email separately if needed.

• Send your submissions to Bids@vancouver.ca; do not deliver a physical copy to the City of Vancouver. Do not email directly to the Contact Person.

• If you did not receive an automated email within few minutes, check your junk folder first, and then contact Purchasing@vancouver.ca.

• Submitting the files via Drop box, FTP, or similar programs, is not acceptable.

To be considered by the City, a Proposal must be submitted in the form set out in Part C (the “Form of Proposal”), completed and duly executed by the relevant Proponent.

Amendments to a Proposal may be submitted via the same methods, at any time prior to the Closing Time.

Proposals are revocable and may be withdrawn at any time before or after the Closing Time.

Proposals received after the closing time may be returned unopened.

Faxed proposals will not be accepted.

Please visit our Bidding Procedures page for additional information.

General Description of Requirement

The City currently utilizes an integrated revenue services system that: opens, sorts, and routes physical mail; processes customer remittances; and images, indexes and archives checks, billing stubs, other documents. The application software and hardware in use to support this key business function is at end-of-life, and needs to be replaced with minimal impact to current business practices and processes.

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Information Meeting

No information meeting at this time.

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Downloading the Document

Proponents must not electronically alter any portion of downloaded documents with the exception of adding the information requested. To do so will invalidate your bid.

Download (PDF format only)

Description

PS20190222 PDF 444 KB

 

Requirements 687 KB

PROVISION OF AN INTEGRATED REVENUE SERVICES SYSTEM

 

Requirements

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Amendment

This Amendment No. 1 to RFP PS20190222 affects Part A – Information and Instructions, Section 2.1

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Addendum

No addendum at this time.

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Questions and Answers

Q&A No.1 PDF 49 KB

ISSUED APRIL 9, 2019

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