Request For Proposal

RFP PS20170690 - PROVISION OF AN ENTERPRISE SERVICE MANAGEMENT PLATFORM

LAST UPDATED:

 

Addendum

No updates

Amendment

June 20, 2017

Questions & Answers

July 12, 2017

CONTACT

All enquiries regarding the RFP must be addressed to:
Diana Chan, Contracting Specialist

Email: diana.chan@vancouver.ca

All enquiries must be made in writing. In-person or telephone enquiries are not permitted.

PHONE NUMBER

604.871.6818

FAX NUMBER

604.873.7057

ENQUIRIES

purchasing@vancouver.ca

[Please specify proposal document number, proposal title and purchasing agent's name when sending email.]

Questions will be accepted, and answers posted, ONLY IF they are submitted in writing five working days prior to the bid closing date

CLOSING DATE & TIME

3:00:00 pm (Local Vancouver Time), Thursday, June 29, 2017

3:00:00 pm (Local Vancouver Time), Thursday, July 13, 2017

CLOSING LOCATION

Mailing Address:
City of Vancouver, Purchasing Services
453 West 12th Avenue
Vancouver, BC Canada V5Y 1V4

Envelopes submitted by courier or otherwise in-person should be delivered to:
Supply Chain Management
453 West 12th Avenue - 4th Floor (Bid submission box) 
Vancouver City Hall
Vancouver, British Columbia

Proposals received after the closing time may be returned unopened.

Faxed proposals will not be accepted.

Please visit our Bidding Procedures page for additional information.

General Description of Requirement

This Request for Proposals (the “RFP”) provides an opportunity to submit proposals for review by the City and, depending on the City’s evaluation of proposals, among other factors, to potentially negotiate with the City to enter into a contract. EXCEPT WHERE EXPRESSLY STATED OTHERWISE IN APPENDIX 1 TO PART C OF THE RFP: (I) NO PART OF THE RFP CONSISTS OF AN OFFER BY THE CITY TO ENTER INTO ANY CONTRACTUAL RELATIONSHIP; AND (II) NO PART OF THE RFP IS LEGALLY BINDING ON THE CITY.

The RFP concerns the City’s interest in procuring an Enterprise Service management platform. Details of the City’s objectives and requirements to which the RFP relates are set out in Part B of the RFP. The City welcomes proposals that are responsive to this RFP (“Proposals”) respecting innovative or novel approaches to the City’s objectives and requirements.

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Information Meeting

No information meeting at this time.

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Downloading the Document

Proponents must not electronically alter any portion of downloaded documents with the exception of adding the information requested. To do so will invalidate your bid.

Download (PDF format only)

Description

PROVISION OF AN ENTERPRISE SERVICE MANAGEMENT PLATFORM

 

Annex 1 - Schedule of Requirements

 

 

Annex 2 - Detailed Functional Requirements - cell-protected

 

 


 

Annex 2 - Detailed Functional Requirements - not cell protected

 

 

 

 

Annex 3 - Detailed Technical Requirements - cell-protected

 

 

 

 

Annex 3 - Detailed Technical Requirements - not cell protected

 

 

 

Annex 4 - Scenarios - PDF version

 


Annex 4 - Scenarios - WORD version

 

 

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Amendment

2.0 KEY DATES

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Addendum

No addendum at this time.

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Questions and Answers

Q&A No. 1 PDF 39 KB

Q&A No. 2 PDF 31 KB

Q&A No. 3 PDF 29 KB

Q&A No. 4 PDF 47 KB

Q&A No. 5 PDF 33 KB

ISSUED JUNE 23, 2017

ISSUED JUNE 27, 2017

ISSUED JULY 10, 2017

ISSUED JULY 10, 2017

ISSUED JULY 12, 2017

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