Request For Proposal
RFP PS20170690 - PROVISION OF AN ENTERPRISE SERVICE MANAGEMENT PLATFORM
LAST UPDATED:
Addendum
No updates
Amendment
June 20, 2017
Questions & Answers
July 12, 2017
CONTACT
All enquiries regarding the RFP must be addressed to:
Diana Chan, Contracting Specialist
Email: diana.chan@vancouver.ca
All enquiries must be made in writing. In-person or telephone enquiries are not permitted.
PHONE NUMBER
604.871.6818
FAX NUMBER
604.873.7057
ENQUIRIES
[Please specify proposal document number, proposal title and purchasing agent's name when sending email.]
Questions will be accepted, and answers posted, ONLY IF they are submitted in writing five working days prior to the bid closing date
CLOSING DATE & TIME
3:00:00 pm (Local Vancouver Time), Thursday, June 29, 2017
3:00:00 pm (Local Vancouver Time), Thursday, July 13, 2017
CLOSING LOCATION
Mailing Address:
City of Vancouver, Purchasing Services
453 West 12th Avenue
Vancouver, BC Canada V5Y 1V4
Envelopes submitted by courier or otherwise in-person should be delivered to:
Supply Chain Management
453 West 12th Avenue - 4th Floor (Bid submission box)
Vancouver City Hall
Vancouver, British Columbia
Proposals received after the closing time may be returned unopened.
Faxed proposals will not be accepted.
Please visit our Bidding Procedures page for additional information.
General Description of Requirement
This Request for Proposals (the “RFP”) provides an opportunity to submit proposals for review by the City and, depending on the City’s evaluation of proposals, among other factors, to potentially negotiate with the City to enter into a contract. EXCEPT WHERE EXPRESSLY STATED OTHERWISE IN APPENDIX 1 TO PART C OF THE RFP: (I) NO PART OF THE RFP CONSISTS OF AN OFFER BY THE CITY TO ENTER INTO ANY CONTRACTUAL RELATIONSHIP; AND (II) NO PART OF THE RFP IS LEGALLY BINDING ON THE CITY.
The RFP concerns the City’s interest in procuring an Enterprise Service management platform. Details of the City’s objectives and requirements to which the RFP relates are set out in Part B of the RFP. The City welcomes proposals that are responsive to this RFP (“Proposals”) respecting innovative or novel approaches to the City’s objectives and requirements.
[top]
Information Meeting
No information meeting at this time.
[top]
Downloading the Document
Proponents must not electronically alter any portion of downloaded documents with the exception of adding the information requested. To do so will invalidate your bid.
Download
Description
PS20170690 
628 KB
Annex 1 - Schedule of Requirements 628 KB
Annex 2 - Detailed Functional Requirements - cell-protected
192 KB
Annex 2 - Detailed Functional Requirements - not cell protected 195 KB
Annex 3 - Detailed Technical Requirements - cell protected 98 KB
Annex 3 - Detailed Technical Requirements - not cell protected 98 KB
Annex 4 - Scenarios 124 KB
Annex 4 - Scenarios
53 KB
PROVISION OF AN ENTERPRISE SERVICE MANAGEMENT PLATFORM
Annex 1 - Schedule of Requirements
Annex 2 - Detailed Functional Requirements - cell-protected
Annex 2 - Detailed Functional Requirements - not cell protected
Annex 3 - Detailed Technical Requirements - cell-protected
Annex 3 - Detailed Technical Requirements - not cell protected
Annex 4 - Scenarios - PDF version
Annex 4 - Scenarios - WORD version
[top]
Amendment
Amendment No. 1 25 KB
2.0 KEY DATES
[top]
Addendum
No addendum at this time.
[top]
Questions and Answers
[top]